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Customer Service Representative (CSR)

Description

Welcome to Go Hiya, where tailored conversations create exceptional connections. As a dynamic customer service and communications firm, we pride ourselves on delivering personalized service that turns every interaction into a meaningful experience.


Position Overview

We are searching for a friendly and professional Customer Service Representative to assist customers, provide accurate information, and support daily service operations. This role is ideal for individuals who enjoy helping others and working in a team-oriented environment. Full training is provided.

Job: Full time

Salary Range: $18.00 – $28.00 per hour


Key Responsibilities

  • Assist customers with questions, concerns, and service-related inquiries.
  • Provide clear and accurate information about company services.
  • Maintain organized records of customer interactions and transactions.
  • Handle incoming inquiries in a professional and timely manner.
  • Work closely with team members to ensure smooth daily operations.
  • Maintain a positive and professional attitude during all interactions.

Minimum requirements

Qualifications

  • High school diploma or equivalent required.
  • Strong communication and problem-solving skills.
  • Excellent customer service and interpersonal abilities.
  • Basic computer proficiency and data entry skills.
  • Ability to work in a fast-paced environment.

What We Offer:

  • Competitive hourly pay
  • Performance-based bonuses and incentives
  • Health, dental, and vision insurance options
  • Paid time off and holidays
  • Ongoing training and professional development
  • A supportive and inclusive workplace culture